Privacy Notice

Effective date: May 21, 2025

1. 1. Our Commitment to Privacy

   At gameforge.it.com, safeguarding your personal information is our top priority. This policy explains what data we collect, how it is processed, and the measures we take to ensure its security.

2. 2. Types of Information We Collect

   To provide and improve our services, we collect the following:

   • Account Information: username, email address, date of birth, and gaming preferences.
   • Order Records: details of transactions, license keys, dates, and encrypted payment data.
   • Technical Details: device type, operating system, browser version, IP address, and session duration.
   • Usage Data: in-game metrics, achievements, forum contributions, and support requests.
   • Cookies & Tracking: saved preferences via cookies and local storage to personalise your experience.
3. 3. How We Use Your Information

   We process your data to:

   • Improve Performance: enhance page load speeds and navigation.
   • Customise Content: suggest games and promotions relevant to you.
   • Protect Accounts: detect unauthorized access and maintain security.
   • Offer Support: expedite help by reviewing your account and order history.
   • Send Updates: deliver marketing materials, with the option to opt out at any time.
4. 4. Security Measures

   We employ industry-standard safeguards:

   • Encryption: SSL/TLS for data in transit and AES-256 for data at rest.
   • Access Controls: restricted permissions ensure that only authorised staff can access personal data.
   • Regular Audits: periodic vulnerability scans and penetration tests identify and patch security issues.
   • Incident Response: a dedicated team monitors and addresses any security events around the clock.
5. 5. Sharing & Disclosure

   We do not sell your personal data. We share it only with:

   • Service Providers: hosting, payment processors, and email platforms under confidentiality agreements.
   • Affiliates: to synchronize data within our network of services.
   • Legal Authorities: when required by law or to protect our legal rights.

   All third parties are contractually obligated to use your data only for the specified purposes.

6. 6. Your Privacy Rights

   Under applicable laws, you may:

   • Access: request a copy of the personal data we hold about you.
   • Correction: ask us to update or correct any inaccurate information.
   • Deletion: request the removal of your data, subject to legal and operational requirements.
   • Restriction: limit processing of your data, for example, for marketing purposes.
   • Data Portability: receive your data in a structured, machine-readable format.

   To exercise these rights, please contact us at [email protected] or use your account dashboard.

7. 7. International Data Transfers

   Your data may be stored or processed outside the UK. We ensure appropriate safeguards, such as standard contractual clauses and GDPR compliance, to protect your information during transfers.

8. 8. Children’s Privacy

   We do not knowingly collect personal data from children under 13. If we become aware of such data being collected without parental consent, we will delete it immediately.

9. 9. Changes to This Privacy Notice

   We may update this Privacy Notice from time to time. Significant changes will be published here with a revised date and, if necessary, notified via email.

10. 10. Contact Information

    If you have any questions or wish to make a privacy request, please contact us:

    Email: [email protected]
    Address: 16 Elm Grove, Bradford BD7 3EF